Every customer picks up the call.
Kola is a voice agent that calls BMONI customers back, reactivates dormant accounts, finishes stalled KYC, and answers balance questions in clear Nigerian English.
Dormant Recovery
Kola calls users whose wallets have gone quiet and brings them back with a warm, personal script.
KYC Completion
Guides users through verification on the phone and SMS-links the finishing steps to their device.
Voice Balance Help
Reads BMONI balances conversationally, so no one needs the app open to check their money.
Smart Escalation
Hands complex issues to a human agent with a full live transcript, so no context is ever lost.
A voice assistant your customers actually answer.
Kola runs the entire outreach loop: it picks the customer, makes the call, speaks naturally, checks BMONI data in real time, and hands you a full transcript - no app download, no PIN sharing, no code.
Four moves that turn dormant lists into active customers.
Kola runs each play on any BMONI user list, triggered straight from the dashboard.
Dormant Recovery
Kola calls users whose wallets have gone quiet and brings them back with a warm, personal script.
Try it nowKYC Completion
Guides users through verification on the phone and SMS-links the finishing steps to their device.
Voice Balance Help
Reads BMONI balances conversationally, so no one needs the app open to check their money.
Smart Escalation
Hands complex issues to a human agent with a full live transcript, so no context is ever lost.
Built on BMONI's real infrastructure.
Every action Kola takes on a call hits a live BMONI endpoint. This is not a wrapper - it is a voice-first customer success layer for your bank.
Ready to hear Kola in action?
Open the dashboard, pick a BMONI user, and Kola places the call right now. The transcript streams live as she talks.