Kola is an AI voice agent for banking customer service. She calls your users back on their phones, handles routine account tasks in clear Nigerian English, and flags anything that needs a person for your team to follow up. Our reference integration is BMONI. Onboarding a new bank takes about one week of engineering, most of it in your sandbox learning your quirks.
Kola talks to your bank through a small tool contract. Each function maps to an endpoint you already have. That is the whole seam. Everything else - voice, LLM, dashboard, rating outreach - stays ours.
# The six functions Kola calls into your bank. # Map each to your equivalent endpoint and Kola runs on your data. check_balance(user_id) -> wallet balance in NGN check_onboarding_status(user_id) -> KYC state (active / pending / not_started) get_virtual_account(user_id) -> NGN virtual account for funding check_recent_transactions(user_id) -> latest activity summary send_invite(email, first_name) -> triggers your onboarding link send_sms(phone, message) -> outbound SMS through your provider or ours log_call_outcome(user_id, outcome) -> analytics hook
Adapter + prompt + sandbox verification. Most of the week is learning your API's edge cases.
Customer data stays in your environment unless a call is placed and you approve the outreach script.
Live on BMONI Embedded today. Every call reads and writes real BMONI state through their API.
Standard, production-grade pieces. Each provider slots in behind an interface so we can swap any of them without touching your bank's integration.
One conversation to see if the fit is there. Bring your API docs and a rough picture of your dormant customer segment. We'll come with a scoping call and a timeline.